This item is a book81/2"by11"171page softcover copy of "PROCESS IMPROVEMENT achieving quality together, management enrichment training program" byElaine Biechand Michael Danahy, printed in 1995.This item is in good conditionwith a little bit ofrubbing and soiling ofthe covers,all pages are clean and tight.Chapters include:process improvement: what's all the fuss? process improvement basics, organizing for process improvement, project teamwork, team dynamics, the team's tools for process improvement, putting it all together: A PDCA Example, and much, much more.Thanks for Looking.a22***Powered by eCRATER . List your items fast and easy and manage your active items.
