ZAPP! THE LIGHTNING OF EMPOWERMENT how to improve productivity, quality, and employee satisfaction, byWilliam C. Byham, Ph.D.,printed in1988.This item is a book 5 1/4" by 8" 191 page softcover copy. This item is in good conditionwith a little bit of soiling and rubbing of the covers, pages are clean and tight.Chapters include:energize your employees, build up your business, and put your organization on a high-performance track, most managers know that revitalization in their companies must occur from the ground up, but how can you get that message to your employees without applying the kind of pressure that makes them even less productive? Empowerment is the answer, and it’s easier to achieve than you may think. In this motivating book you will find specific strategies, designed to help you empower your employees daily. More concrete than other works, and much, much more.Thanks for Looking. L4Powered by eCRATER . List your items fast and easy and manage your active items. ,RcmdId ViewItemDescV4,RlogId p4%60bo7%60jtb9%3Fv%7F.rpn31%3E-127951f728d-->