International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to looking or buying. · Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.· We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.MAIL TELEPHONE SURVEYS THE TOTAL DESIGN METHOD,by Don A. Dillman Washington State University, Pullman, Washington, A Wiley-Interscience Publication, printed in 1978.This item is a book 6 1/4" by 9 1/2" 325 page hardcover with dustjacket copy. This book is in good condition with somesoiling andrubbing covers, the dustjacket has some small tears on it, the pages are clean and tight, I did not see any writing on the pages. Chapters include: the total design method (TDM): a new approach to m ail and telephone surveys, which is best: the advantages and disadvantages of mail, telephone, and face-to-face surveys, construction mail questionnaires, implementing mail surveys, constructing telephone questionnaires, implementing telephone surveys, looking to the future, prospect and concerns, and much, much more.This book does not have illustrations. Thanks for Looking. L37/1.6.2./410DON’T FORGET TO CHECK OUR STORE, WE HAVE A GOOD SELECTION OF BOOKS AND VINTAGE POSTCARDS FOR A VERY GOOD PRICE AND WE SELL BOOKS BY LOTS TOO. Powered by eCRATER . List your items fast and easy and manage your active items.